To ensure timely access to the full program,
please be sure to register by June 21st, 6pm PT.

PagerDuty Summit

VIRTUAL: June 22 - 25, 2021

Our keynote kicks off in

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Join PagerDuty and 10,000+ of your peers from across the globe for three days of inspiring sessions, actionable solutions and live hands-on training so that you can deliver world class digital experiences.

PagerDuty University

Did you know certifications and workshops are FREE during PagerDuty Summit?
Go from good to great at real time response.

Sneak Peek Speakers

Chief Executive Officer
PagerDuty
Chairman and Chief Executive Officer
The Goldman Sachs Group, Inc
Organizational Psychologist, Bestselling Author; Host: WorkLife, a TED Original Podcast
CEO, Service Cloud
Chief Product Officer
PagerDuty
CNBC "TechCheck" Co-Anchor
CNBC
Chairperson and CEO
United Therapeutics Corp
Digital Operations & Partner Manager
Siemens Healthineers
Head of Engineering, Profile & Apply APAC
SEEK
Principal Developer

Summit is for Everyone.

To keep the world always on, and customers happy, requires a coordinated real time response. Summit has something for every member of your team.

Here’s a snapshot of what we’ll cover:

Modernizing Incident Response

Learn how to improve response times, improve cross-team collaboration, and increase stakeholder satisfaction by automating incident routing, and business notifications during an incident response.

AIOps: Runbook Automation

Resolve incidents faster and reduce escalations through automation. Learn how to automate data enrichment for incident tickets as well as diagnosis and repair actions. Design self-service workflows for your support and operations teams for incident response, and service requests.

AIOps: Event Intelligence

Noise drowns out critical signals that can help teams determine probable causes in critical moments. In this track, we’ll identify best practices for noise reduction and root cause analysis.

Build It, Own It

Full-service ownership enables software teams to build and own increasingly reliable and efficient applications, while also deploying code even faster and more frequently. In this track, you’ll hear from teams that implemented full service ownership to better achieve their business and technical goals.

PagerDuty for Customer Service Teams

When digital services fail, mobilizing a rapid response across customer service, operations teams, and developers can be a challenge. In this track, we’ll identify how to align teams and tools to proactively manage customer issues and include customer service representatives into the incident response lifecycle to keep customers satisfied.

Using PagerDuty

Watch this track for deep dives into our new product announcements and also hear from customers on how they are using recently-released features to improve their digital operations maturity.

Best Practices

Being always-on is more than the tools you use, it’s also about teams, processes, and learning along the way. This track will focus on the concepts that take your teams from good to great, from chaos engineering and observability to team health and collaboration.

Building for Equity and Innovation

Hear from leaders in diversity, equity, and inclusion on building diverse teams to unlock innovation and create products that can build a more just and equitable world. Also - Join us as we celebrate Pride Week!

Connection Ready

You can’t build connected products without connecting with one another. Take the opportunity to network, and interact live with your peers to bring the distributed world closer to home.

Featured Keynotes

DigitalOps Now with Jennifer Tejada

To succeed in a world of digital first customer experiences, operations must also be digital first. Join PagerDuty CEO Jennifer Tejada & CPO Sean Scott as they share the latest PagerDuty innovations and vision for the future of work through our customers.

Session 1

What's Next in DevOps with Armon Dadgar, Christine Yen, and Reg Braithwaite

It's been over 10 years since "DevOps" was first coined. How far have we come since those early days and what's ahead? Hear from leaders passionate about DevOps and their thoughts on what's next.

Session 2

Think Again: The Power of Knowing What You Don’t Know with Adam Grant

The past year has led us to rethink fundamental assumptions. From his new book, Think Again, Adam Grant examines how we can update our own opinions, open other people’s minds, and build a learning organization.

Session 3

Fireside Chat with UEFA Champions League Winner and World Cup Winning Footballer Marcel Desailly

Join Marcel Desailly, one of the most accomplished players of the game, to hear his amazing story of perseverance, and how he got to where he is today.

Session 4

Global Timing

North America

June 22 - 24

June 22: 8:00am PT – 5:40pm PT / 11am ET – 8:40pm ET
June 23: 8:30am PT – 1:30pm PT / 11:30am ET – 4:30pm ET
June 24: 9am PT – 7pm PT / 12pm ET – 10pm ET

Europe

June 22 - 24

June 22: 11:30am BST – 6pm BST
June 23: 1:00pm BST – 6pm BST
June 24: 2pm BST – 5pm BST

Asia Pacific

June 23 - 25

June 23: 10:30am AEST – 5:00pm AEST
June 24: 11:30am AEST – 4:40pm AEST
June 25: 9am AEST – 3pm AEST

Did you know certifications and workshops are FREE during PagerDuty Summit?

Salesforce

Interested in sponsoring Summit 22?