PagerDuty Summit
PagerDuty Summit

VIRTUAL: June 22 - 25, 2021

Our keynote kicks off in


Get Ready For Summit ‘21

Always-on services mean teams managing digital operations are always at the ready.

Reducing incidents means increasing your time to build the things you care about.

Summit is where Dev and IT teams share how to turn the urgent and unpredictable into the automatic and empowered. 

Join PagerDuty and 10,000+ of your peers from across the globe for three days of inspiring sessions, actionable solutions and live hands-on training so that you can deliver world class digital experiences.


PD University

Go from good to great at real time response.

Sneak Peek Speakers

Chief Executive Officer
Chief Product Officer
Professor of Economics
Stanford University
Senior Implementation Engineer
Senior Program Manager
Global Social Impact at PagerDuty

Summit is for Everyone.

To keep the world always on, and customers happy, requires a coordinated real time response. Summit has something for every member of your team.

Here’s a snapshot of what we’ll cover:

Modernizing Incident Response

Learn how to improve response times, improve cross-team collaboration, and increase stakeholder satisfaction by automating incident routing, and business notifications during an incident response.

Runbook Automation

Resolve incidents faster and reduce escalations through automation. Learn how to automate data enrichment for incident tickets as well as diagnosis and repair actions. Design self-service workflows for your support and operations teams for incident response, and service requests.

Intelligent Event Management

Noise drowns out critical signals that can help teams determine probable causes in critical moments. In this track, we’ll identify best practices for noise reduction and root cause analysis.

Build It, Own It

Full-service ownership enables software teams to build and own increasingly reliable and efficient applications, while also deploying code even faster and more frequently. In this track, you’ll hear from teams that implemented full service ownership to better achieve their business and technical goals.

PagerDuty for Customer Service Teams

When digital services fail, mobilizing a rapid response across customer service, operations teams, and developers can be a challenge. In this track, we’ll identify how to align teams and tools to proactively manage customer issues and include customer service representatives into the incident response lifecycle to keep customers satisfied.

Using PagerDuty

Watch this track for deep dives into our new product announcements and also hear from customers on how they are using recently-released features to improve their digital operations maturity.

Best Practices

Being always-on is more than the tools you use, it’s also about teams, processes, and learning along the way. This track will focus on the concepts that take your teams from good to great, from chaos engineering and observability to team health and collaboration.

Building for Equity and Innovation

Hear from leaders in diversity, equity, and inclusion on building diverse teams to unlock innovation and create products that can build a more just and equitable world. Also - Join us as we celebrate Pride Week!

Connection Ready

You can’t build connected products without connecting with one another. Take the opportunity to network, and interact live with your peers to bring the distributed world closer to home.

Agenda at a Glance

North America

June 22 – 24

June 22: 9:00am PT - 1:30pm PT / 12:00pm ET - 4:30pm ET
June 23: 9:00am PT - 1:30pm PT / 12:00pm ET - 4:30pm ET
June 24: Training schedule to be announced


June 22 – 24

June 22: 12:00pm BST - 6:00pm BST
June 23: 1:30pm BST - 6:00pm BST
June 24: Training schedule to be announced

Asia Pacific

June 23 – 25

June 23: 12pm AEST - 4:30pm AEST
June 24: 12pm AEST - 4:00pm AEST
June 25: Training schedule to be announced

Did you know certifications and workshops are FREE during PagerDuty Summit?

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