Agenda 

All times are in AEDT.

 

October 13
12:00PM
Pre-Virtual Conference Networking

Meet fellow attendees and enjoy pre-Summit networking in one of our chat rooms.

Virtual Expo

Get to know our partner ecosystem in the virtual Summit Expo Hall. Demo new products and expand your knowledge about PagerDuty integrations.

12:30PM
Opening and CEO Keynote
Ebony Beckwith EVP and Chief Philanthropy Officer, Salesforce
Paul Cheesbrough Chief Technology Officer & President of Digital, Fox Corporation
Diya Jolly Chief Product Officer, Okta
Jennifer Tejada CEO, PagerDuty

The essential role of Digital Ops in today’s world, as companies shift their business to digital default. PagerDuty is your partner in innovation and change for the new world
With appearances from:

  • Paul Cheesbrough, Fox Corporation, on accelerating digital transformation
  • Diya Jolly, Okta, on the importance of digital ops for scaling 
  • Ebony Beckwith, Salesforce, on announcing the PD.org advisory board
1:00PM
The Future of Work
Stewart Butterfield Co-founder & CEO, Slack
Adam Lashinsky Executive Editor, Fortune
Jennifer Tejada CEO, PagerDuty
Eric Yuan Founder & CEO, Zoom

Almost overnight, many of us shifted to a remote work environment -- but it was really an acceleration of a trend we've seen over the past several years. How will we work and collaborate moving forward? What's in store for all of us? Adam Lashinsky, Executive Editor at Fortune, will moderate a panel featuring the leaders from Zoom, Slack, and PagerDuty as they discuss the future of work.

1:25PM
IT Operations in 2020 and Beyond
Padraig Byrne Senior Director Analyst, Gartner

Understand the impact Covid-19 has had on IT Operations in APAC and what the world of digital operations will look like in the future. Using the latest Gartner research, Padraig Byrne will outline the investments, and steps leading organisations are taking to future-proof their business during this disruptive crisis. Learn about the biggest upcoming trends that will shape digital operations management and transform the customer experience beyond 2020.

2:10PM
Panel Discussion: Digital Acceleration In An Always-On World
Tim Armandpour SVP, Engineering, PagerDuty
Rajesh Gopala Krishnan AVP, Engineering Productivity, Tokopedia
Cameron Edwards Production Engineer Lead - OMSI, TechnologyOne
Manik Dham Director DevOps, Rupeek Fintech

Digital Acceleration is a top priority among enterprises globally. Tim Armandpour, SVP of Engineering at PagerDuty, sits down with Rajesh Gopala Krishnan, AVP of Engineering Productivity at Tokopedia, Cameron Edwards, Production Engineering Lead, at TechnologyOne, and Manik Dham, Director of DevOps, Rupeek, to discuss digital transformation and how PagerDuty has been a key partner during this journey.

3:00PM
Zen Your Life with Event Intelligence
Erick Dean Senior Director, Product Management, PagerDuty
Afthab Abubacker Cloud Engineer, Telstra
Danilo Gonzalez Technology Leader - IT Cloud and Automation, Telstra
Vikram Nair Technology Leader - IT Cloud and Automation, Telstra

Are you and your teams inundated by the flood of alerts from your applications and infrastructure? Far too often, responders are shaken from their slumber, only to learn that they were paged for an un-actionable incident that doesn’t require their attention. And when a critical outage does occur, finding the proverbial “needle in the haystack” is humanly impossible because of all the alert noise to sift through. Say goodbye to these problems with PagerDuty Event Intelligence! In this session, we will share how customers have effectively managed noise (and enjoyed a full night’s rest). We will announce some new and exciting capabilities that will further reduce unactionable notifications to help teams focus only on what really matters.

3:30PM
Cloud Migration Success
Rachel Obstler VP Product, PagerDuty
Francessca Vasquez Head of Amazon Web Services Solutions Architecture, Americas, AWS

Join Rachel Obstler, VP of Product at PagerDuty, and Francessca Vasquez, Head of Amazon Web Services Solutions Architecture for the Americas, for a discussion on the trends accelerating Cloud Migration by organizations, and what's ahead for cloud adoption in the future.

3:55PM
PagerDuty Product Innovations and Demos
Jonathan Rende SVP Product, PagerDuty
Jeff Teper CVP, Microsoft 365 Collaboration with Teams, SharePoint, OneDrive, Microsoft
David Williams SVP & GM, Enterprise Product Strategy, Zendesk

Join our SVP of Product, Jonathan Rende, as he highlights the latest features on the PagerDuty platform to strengthen your digital operations management even further.

4:30PM
API 101

PagerDuty is a platform that is all about extensibility and being able to integrate with existing environments and tools to drive the process, workflow, automation, analysis, and even governance. All this is possible via APIs. This session will introduce the different PagerDuty APIs, our refreshed API, and reference documentation, as well as some simple workflows that can be done easily from the reference site.