Agenda 

 

October 13
12:00PM
Virtual Expo

Get to know our partner ecosystem in the virtual Summit Expo Hall. Demo new products and expand your knowledge about PagerDuty integrations.

12:45PM
Pre-Virtual Conference Networking

Meet fellow attendees and enjoy pre-Summit networking in one of our chat rooms.

1:00PM
Opening and CEO Keynote
Jennifer Tejada Chairperson and CEO, PagerDuty

Join PagerDuty CEO Jennifer Tejada for a keynote presentation. The essential role of Digital Ops in today’s world, as companies shift their business to digital default.

1:25PM
Fireside Chat

Details coming soon!

1:45PM
Analyst Keynote
Padraig Byrne Senior Director Analyst, Gartner

Understand the impact Covid-19 has had on businesses within APAC and how the world of IT operations will look like post-Covid. Learn about the biggest trends that will shape digital operations management and transform the customer experience.

2:20PM
APAC Customer Panel
Tim Armandpour SVP, Engineering, PagerDuty
Rajesh Gopala Krishnan AVP, Engineering Productivity, Tokopedia
Cameron Edwards SaaS Production Engineer Lead, TechnologyOne

Join us for a conversation on digital transformation and the role PagerDuty plays in turning vision into reality. How can you increase your operational efficiency and save costs? 

3:05PM
Re-Writing The Rules: A Real-Time Partnership
Ronald Lewis Cajetan Global Synergy Sourcing Group Manager, Rakuten

Despite experiencing rapid growth in the midst of a digital transformation, Rakuten continues to deliver seamless, always-on customer experiences across their e-commerce, fintech, digital media, and communications services. Learn how Rakuten Inc, a global innovation company with 70+ businesses across 30+ countries with 20,000 employees and 1.4 billion members, transformed their digital operations management to automate real-time incident response and resolution across distributed teams.

3:30PM
PagerDuty Product Innovations and Demos
Jonathan Rende Senior Vice President, Product, PagerDuty

Join our SVP of Product, Jonathan Rende, as he highlights the latest features on the PagerDuty platform to strengthen your digital operations management even further.

4:05PM
PD 101

PagerDuty is a platform that is all about extensibility and being able to integrate with existing environments and tools to drive the process, workflow, automation, analysis, and even governance. All this is possible via APIs. This session will introduce the different PagerDuty APIs, our refreshed API, and reference documentation, as well as some simple workflows that can be done easily from the reference site.

Reserve your spot

Registration is free.