Jennifer Tejada

CEO, PagerDuty

Biography

Jennifer Tejada is CEO and Chairperson of PagerDuty. She brings to her role 25 years of unique experience, spanning mass consumer products to disruptive cloud and software solutions. Jennifer has a successful track record in product innovation, optimizing operations and scaling public and private enterprise technology companies.

Prior to her role at PagerDuty, Jennifer was CEO of Keynote Systems, where she led the company to strong, profitable growth before its acquisition by Dynatrace. Before Keynote, Jennifer was Executive Vice President and Chief Strategy Officer at Mincom, leading its global strategy up to its acquisition by ABB. She has also held senior positions at Procter & Gamble and i2 Technologies.

Jennifer was named one of the Top 25 Women Leaders in SaaS by The SaaS Report in 2017 and Best DevOps Solution Provider Exec by the 2017 DevOps Dozen awards. Along with PagerDuty CTO and co-founder, Alex Solomon, Jennifer was named Entrepreneur Of The Year® 2018 in the Infrastructure & Operations category in Northern California. She was also named to the 2018 Silicon Valley Business Journal/San Francisco Business Times Upstart 50 list.

Jennifer currently serves as a board member of The Estée Lauder Companies Inc. (NYSE: EL). She previously sat on the boards of Puppet, Inc. and oOh Media. Jennifer holds a B.S. from University of Michigan.

Speaker Sessions

00:00 XM – 00:00 XM TZ

DigitalOps Now

To succeed in a world of digital first customer experiences, operations must also be digital first. Join PagerDuty CEO Jennifer Tejada & CPO Sean Scott as they share the latest PagerDuty innovations and our vision for the future of work. Don’t miss the exclusive fireside chat with Goldman Sachs CEO, David Solomon, to hear how they’ve reimagined global incident response through modern digital operations.

00:00 XM – 00:00 XM TZ

North American Executive Experience

Join PagerDuty CEO Jennifer Tejada, CNBC’s Jon Fortt, and Discovery CIO Dave Duvall for a candid conversation about how digital transformation is affecting every aspect of business, and the way we work. Jon and Jennifer will share insights on how organizations are managing everything from automation to hybrid work. Dave will then share insights on how Discovery is managing the most complex Olympics presentation in history while launching Discovery Plus streaming and executing a massive merger, all while using AIOps to guarantee a seamless customer experience at every level.

00:00 XM – 00:00 XM TZ

Think Again: The Power of Knowing What You Don’t Know

The past year has led us to rethink fundamental assumptions—where to work, how to manage remote culture and collaboration, whether to reimagine our strategy and our products or services. Yet too many leaders and employees are reacting to events instead of proactively looking for opportunities to think again. Organizational psychologist Adam Grant has spent the past decade studying this problem at organizations ranging from the NBA to Pixar to NASA, and he finds that the very skills that make us good at thinking and learning can make us worse at rethinking and unlearning. Building on his new book, Think Again, Adam examines how we can update our own opinions, open other people’s minds, and build a learning organization in which people know what they don’t know and are eager to improve on the status quo.

DigitalOps Now

To succeed in a world of digital first customer experiences, operations must also be digital first. Join PagerDuty CEO Jennifer Tejada & CPO Sean Scott as they share the latest PagerDuty innovations and our vision for the future of work. Don’t miss the exclusive fireside chat with Goldman Sachs CEO, David Solomon, to hear how they’ve reimagined global incident response through modern digital operations.

North American Executive Experience

Join PagerDuty CEO Jennifer Tejada, CNBC’s Jon Fortt, and Discovery CIO Dave Duvall for a candid conversation about how digital transformation is affecting every aspect of business, and the way we work. Jon and Jennifer will share insights on how organizations are managing everything from automation to hybrid work. Dave will then share insights on how Discovery is managing the most complex Olympics presentation in history while launching Discovery Plus streaming and executing a massive merger, all while using AIOps to guarantee a seamless customer experience at every level.

Think Again: The Power of Knowing What You Don’t Know

The past year has led us to rethink fundamental assumptions—where to work, how to manage remote culture and collaboration, whether to reimagine our strategy and our products or services. Yet too many leaders and employees are reacting to events instead of proactively looking for opportunities to think again. Organizational psychologist Adam Grant has spent the past decade studying this problem at organizations ranging from the NBA to Pixar to NASA, and he finds that the very skills that make us good at thinking and learning can make us worse at rethinking and unlearning. Building on his new book, Think Again, Adam examines how we can update our own opinions, open other people’s minds, and build a learning organization in which people know what they don’t know and are eager to improve on the status quo.