Andrew is a Principal Engineer in Claranet's Group Engineering with over 15 years of experience in the service provider industry. In his current role, he is responsible for developing products and services and defining best practices. In recent years, he has led the adoption of modern methodology and technology transforming the Groups' ability to deliver products and services to customers. A crucial aspect of this transformation has been the process and system automation, communication, and collaboration. In previous roles, he managed infrastructure and operations teams developing and operating Claranet’s multi-tenant platforms and providing managed services on private and public cloud.