Senior Director - Enterprise Customer Success
Vincent Pham is the Senior Director of Enterprise Customer Success at PagerDuty. He has over twenty years of engineering, operations and product management experience in technology. Prior to joining PagerDuty, Vincent held multiple roles at SAP Concur, where he was intimately involved in their move to full service ownership as well as tools strategy. As a former PagerDuty customer, he brings a unique perspective to customer success, helping our customers realize the value of the PagerDuty platform.